Grievance Redressal

Under Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, you can raise a complaint about any content on VoiceOfVillage or about how we handle your personal data.

How it works

1. Email the Grievance Officer with the page link, what is wrong, and how to reach you.
2. We acknowledge every complaint within 24 hours.
3. Content that is unlawful, defamatory or reveals private information is reviewed and, where required, removed within 36 hours.
4. Other complaints are resolved within 15 days, and we tell you what we decided and why.

Your data rights (DPDP Act, 2023)

You may ask to access, correct, export or delete your personal data, and withdraw consent at any time. Signed-in users will be able to do this from their dashboard; until then, write to the Grievance Officer.